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Michoud Credit Union

EMERGENCY CONTACT INFORMATION

 

 

IN THE EVENT MCU EXPERIENCES A DISASTER, THE CREDIT UNION WILL POST

INFORMATION HERE TO UPDATE MEMBERS.

 

 

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credit union national

emergency information system

 

we are pleased to announce through CUNA (credit UNION national association) and

the cu LEAGUE, the cu national EMERGENCY INFORMATION system has been provided

to all credit unions nationally as means for which to communicate to their

members in the event of a natural or intentional disaster

 

Credit union members will be able to access the Credit Union National Emergency Information

System using the toll-free number, 1-877-CULOCATE (877-285-6228), to receive information about

the status of a credit union affected by a crisis.  .

.

 

 

 

How It Works

 

At the time of a disaster, a member will dial 1-877-CULOCATE (1-877-285-6228) and listen to a

top-level message, which will provide a prompt representing the affected state(s).

Once the caller selects their respective state, the call processing system will

prompt him/her to spell the name of the credit union.  For example, “Using the keys on

your keypad, please spell the first five letters of your credit union’s name”.  Once the

spelling of the name has been entered, the system will play back the closest match to

that name.  If the credit union cannot be identified, the system will list all possible matches

in alphabetical order until the caller reaches the correct information mailbox.

If the member experiences difficulty identifying his/her credit union, a general voice mailbox,

which will be managed by CUNA, will allow callers to leave messages if immediate attention

is required.

 

If the caller was successful at identifying the credit union, he/she will hear a pre-recorded

message from the credit union with information on how to contact them during

the crisis event or information stating that the credit union is not in a crisis situation.

 

 

 

 

 

 

 


CU Shared Branching  

Your credit union has joined together with other credit unions nationwide in a cooperative effort to bring you a new choice in financial convenience. Shared branching provides our members access to their account(s) wherever they work, live or play.  Available services include:  withdrawals, deposits and loan payments. There are over 2000 CU Service Centers and CU Outlets nationwide.  To access your account and obtain services at the CU Service Center or CU Outlet, all you have to do is present your account number, the name of your credit union and a valid photo ID.

  To find a location nearest you, just click on the CU Service Centers Logo above.

 

 

To assist members in accessing information not maintained on this site, the Credit Union provides links to other Internet addresses. Be advised that: 1) by clicking on any link to other Internet addresses, you are leaving the Credit Union's web site; 2) you are linking to an alternate web site not operated by the Credit Union; 3) the Credit Union is not responsible for the content of the alternate web site; 4) the Credit Union does not represent either the third party or the member if the two enter into a transaction; and 5) privacy and security policies may differ from those practiced by the Credit Union.
 
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Send mail to customerservice@michoudcu.com with questions or comments about this web site.
Last modified: June 06, 2007