Michoud Credit Union
EMERGENCY CONTACT INFORMATION
IN THE EVENT MCU EXPERIENCES A DISASTER, THE CREDIT UNION WILL POST
INFORMATION HERE TO UPDATE MEMBERS.
.
credit union national
emergency information system
we are pleased to announce through CUNA (credit UNION national association)
and
the cu LEAGUE, the cu national EMERGENCY INFORMATION system has been
provided
to all credit unions nationally as means for which to communicate to their
members in the event of a natural or intentional disaster
Credit union members will be able to access the Credit Union National
Emergency Information
System using the toll-free number, 1-877-CULOCATE
(877-285-6228), to receive information about
the status of a credit union affected by a crisis. .
.
How It Works
At the time of a disaster, a member will dial
1-877-CULOCATE (1-877-285-6228) and listen to a
top-level message, which will provide a prompt representing the affected
state(s).
Once the caller selects their respective state, the call processing system
will
prompt him/her to spell the name of the credit union. For example, “Using
the keys on
your keypad, please spell the first five letters of your credit union’s
name”. Once the
spelling of the name has been entered, the system will play back the closest
match to
that name. If the credit union cannot be identified, the system will list
all possible matches
in alphabetical order until the caller reaches the correct information
mailbox.
If the member experiences difficulty identifying his/her credit union, a
general voice mailbox,
which will be managed by CUNA, will allow callers to leave messages if
immediate attention
is required.
If the caller was successful at identifying the credit union, he/she will
hear a pre-recorded
message from the credit union with information on how to contact them during
the crisis event or information stating that the credit union is not in a
crisis situation.
CU Shared
Branching
Your credit union has joined together with other credit unions
nationwide in a cooperative effort to bring you a new choice in
financial convenience. Shared branching provides our members access to
their account(s) wherever they work, live or play. Available
services include: withdrawals, deposits and loan payments. There are
over 2000 CU Service Centers and CU Outlets nationwide. To access
your account and obtain services at the CU Service Center or CU Outlet,
all you have to do is present your account number, the name of your
credit union and a valid photo ID.
To find a location
nearest you, just click on the CU
Service Centers Logo above.
